PROGRAMMING LANGUAGES: HTML, CSS, LESS, Bootstrap, jQuery, JavaScript, PHP

SOFTWARE: WordPress CMS (Content Management System), DotNetNuke7 (DNN) CMS, DotNetNuke9 (DNN) CMS, DX1 DMS (Dealer Management System), Adobe Marketo, Hushly CMS, Kentico 8.2 CMS, Adobe Photoshop, Adobe Illustrator, Sublime Text Editor, Visual Studio Code, Prepros Compiler, Google Lighthouse, Google PageSpeed Insights, Google Analytics, Google Tag Manager, Google Optimize, SEMRush, Screaming Frog SEO, Crazy Egg, Salesforce CRM, FileZilla FTP, CyberDuck FTP, Amazon Web Services (AWS), Content Delivery Networks (CDN), OptinMonster, Outgrow, SaaSquatch Referral Software, ClickCease, Pantheon Hosting, DreamHost Hosting, Project Insights, SmartSheets, FreshDesk Ticketing, Trello Project Tracking, JIRA Project Tracking, Slack, Microsoft Teams, Zoom Video Conferencing, Git, Docker, Camtasia Studio, SONAR X3, PreSonus Studio One 6

OPERATING SYSTEMS: All Windows Operating Systems, Android OS, iOS mobile, Mac OS, Novell NetWare 3.12, Novell NetWare 4.11, was a Certified NetWare Administrator (CNA)

OTHER: Won multiple achievement recognition awards while at Jitterbit, DX1 C.A.R.E. Award Winner 2019, Nova Award-winning audio/video recording, audio mixing, audio production, and skilled in various digital & analog recording techniques

JITTERBIT, INC.

Global, Remote

(02/2022 – 02/2024)

Web Developer / Website Manager / Website Administrator / Web Producer

• Was part of the global Marketing and Demand Generation departments at Jitterbit
• Managed and developed all aspects of the main marketing WordPress CMS website in the North America, EMEA, LATAM, and APAC regions focusing on SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization)
• Managed and administrated all Google Analytics tools (Google Tag Manager, Google Optimize, etc.)
• Performed page speed testing, A/B testing, general troubleshooting and maintenance using Google Lighthouse, Google PageSpeed Insights, Google Optimize, SEMRush Screaming Frog SEO and Crazy Egg
• Performed SEO and CRO utilizing best practices for all page builds and projects to increase organic SEO ranking
• Performed specialized responsive Quality Assurance (QA) testing and optimization to ensure the website responds flawlessly and looks perfect on all devices from small mobile devices to large PC screens and TVs
• Performed all security tasks including enforcement of security headers, website CORS policy, spam and bot mitigation with ClickCease, and brute force login prevention
• Updated website styles adhering to Section 508 Web Content Accessibility Guidelines (WCAG) 2.1
• Created and updated marketing collateral resources and created marketing streams in WordPress and Hushly
• Helped integrate language translation software (GTranslate) into website
• Updated files, resources, and assets using AWS S3 buckets
• Performed other website maintenance and custom coding as requested by other global department directors
• Utilized HTML, CSS, PHP, jQuery, JavaScript, and other technologies to develop custom website landing pages and other page elements for the Marketing Team and other global teams in WordPress CMS, Adobe Marketo, Salesforce and Kentico 8.2 environments
• Custom built page layouts and page modules in WordPress CMS to streamline processes and increase loading speed
• Performed custom web page styling and built custom CSS animations as needed
• Developed or modified custom landing pages, custom templates and custom forms in Adobe Marketo
• Developed or modified HTML email templates in Adobe Marketo for Marketing department
• Developed other landing pages and modules in various environments, including WordPress CMS, Adobe Marketo, Salesforce, SaaSquatch, Kentico 8.2, and Outgrow
• All development work was completed before deadline and with no issues after go-live
• After Jitterbit acquired two companies, Wevo and Zudy, I was instrumental in integrating the two existing websites' content into the main Jitterbit website
• Modified images and logos as needed using Adobe Photoshop and Adobe Illustrator
• Compressed images to balance fast page load speeds with excellent image quality
• Was fully certified for all required company security and HR training materials

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DOMINION ENTERPRISES/DX1

Norfolk, VA

(12/2015 – 02/2022)

Responsive Web Developer and Designer II

• 2019 DX1 C.A.R.E. Award Winner
• Designed and developed over 200 full life-cycle websites for powersports dealers nationwide from concept to completion
• Hand-coded customer websites and templates starting from a blank page utilizing advanced coding techniques with HTML, CSS, LESS, Prepros compiler, Bootstrap, jQuery, and JavaScript
• Designed and built reusable website templates in DotNetNuke7 (DNN) and DotNetNuke9 (DNN)
• Designed full color and full-size customer website mockups using Adobe Photoshop
• Adhered to Section 508 Web Content Accessibility Guidelines (WCAG) 2.1 standards when designing and building websites
• Tested websites using WAVE accessibility tool and Google Lighthouse to achieve the highest scores possible for best performance, best practices, SEO, accessibility, and complete WCAG compliance
• Performed website Quality Assurance testing on mobile devices and tablets to make sure websites performed flawlessly
• Averaged 99% accuracy in all QA tests reviewed by the QA department
• Performed live website support as needed; troubleshooting customer website problems and fixing them according to strict company and customer standards while utilizing the FreshDesk ticketing system for project resolution
• Was a sole person responsible for the support and modification of the main DX1 corporate website
• Worked with the Marketing and Support departments within the company to collaborate ideas, fix website issues and create any new web presence as needed
• Adjusted customer information and updated records as needed using Salesforce CRM and DX1 Dealer Management System
• Utilized Salesforce and Trello for website project tracking
• Helped fellow coworkers with coding and troubleshooting website problems as needed
• Trained new employees on DX1 web design and development standards

Other professional experience available upon request

DeVry University, North Brunswick, NJ (03/2015)

Associates in Applied Science in Web and Graphic Design

• Received Dean’s List Award for Academic Excellence every semester

DeVry University, North Brunswick, NJ (10/2010)

Bachelor of Science in Technical Management